RoutIt

Configuration > Availability

Manage Telephone availability related settings:

Configuration settings events availability

 

Busylight

Plug and play compatibility with Kuando Busylight.

Configuration settings availability busylight

Colour indicator chart:

HIPIN

External LED Colour

Available (not on a call) Green
Held Fast flashing yellow (250ms)
Busy (on a call/online meeting) Red
Ringing Flashing red (500ms)
Do Not Disturb / Forward Blue
Voice Mail Slow flashing magenta (1000ms)

*Note:More information about Kuando Busylight.

 

Smart Busy

HIPIN is able to dynamically change the Telephone system extension forwarding settings in reaction to online meeting status or Microsoft Teams Busy/DND status.

 

Zoom and GoToMeeting

When the HIPIN user is in either a Zoom meeting or GoToMeeting the Telephone system extension "Forwarding always" setting is enabled to redirect incoming calls to the configured telephone number, e.g. a group or voicemail

Configuration settings availability smartbusy zoom gotomeeting

 

Microsoft Teams

When the HIPIN user is in a Microsoft Teams meeting or is Busy or set to "Do Not Disturb" the Telephone system extension "Forwarding always" setting is enabled to redirect incoming calls to the configured telephone number.

Configuration settings availability smartbusy teams

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